Terms & Conditions

1.1 First Due Movers provides professional residential, commercial, and specialty moving services throughout Washington and beyond.

1.2 These Terms apply to all users of our website and services, including clients, visitors, and other parties.

2.1 Our services include but are not limited to moving services. Specific terms applicable to moving services, including pricing, valuation coverage, cancellation rights, claims procedures, and liability are set forth in the written service documents issued for your move.

2.2 We reserve the right to refuse service to any client for legitimate reasons, including safety concerns, lack of resources, or non-compliance with these Terms.

3.1 Estimates– Any quote provided, whether online, by phone, or in person, is an estimate only. Final costs may vary depending on the actual services provided, time taken, and any additional items or circumstances encountered during the move. Estimates are valid for 30 days unless otherwise noted on the bid.

3.2 Hourly or Flat Rates– Depending on the service type, rates may be billed hourly or as a flat rate. Additional charges may apply for:

• Additional labor, packing materials, or delays beyond our control
• Extended travel distance or overnight storage
• Heavy or specialty items
• Long carry or stair fees

3.3 Payments– Payment is due as outlined in your invoice or service agreement. We accept major credit cards, checks, financing, and bank transfers. Unpaid balances may incur late fees or collection actions.

• We strive to be flexible and accommodate changes whenever possible.
• No-shows or last-minute cancellations may result in forfeiture of deposits or minimum charges.
• Cancellations made within 48 hours may incur a cancellation fee.
• To cancel or reschedule, please contact us at least 48 hours prior to your scheduled move.

To ensure a smooth and efficient move, you agree to:

• Secure valuables, cash, and personal documents separately.
• Ensure elevators, parking, and property access are available.
• Be present (or have an authorized representative) during pickup and delivery.
• Provide accurate details regarding your inventory, access points, and special requirements.
• Notify us promptly of any changes or issues during the service period.

We are not responsible for items not packed, labeled, or prepared according to our guidelines unless our team performs the packing.

We take utmost care in handling your belongings. However, in the rare event of loss or damage:

• We are not responsible for damages due to pre-existing conditions, unmarked fragile items, or items packed by the customer.
• Liability is limited as per Washington State regulations and the selected valuation protection option (basic protection, replacement coverage with a $300 deductible, or full replacement coverage with no deductible).
• All claims must be submitted in accordance with the applicable bill of lading, tariff, service agreement, and governing law. Nothing in these Terms is intended to shorten or modify any claim period required by applicable law.
• Report all visible damages immediately to the crew leader at the time of delivery.

Like all licensed moving companies in Washington State, First Due Movers offers three levels of valuation protection, which determine our level of responsibility if an item is lost or damaged during your move:

• Basic protection— automatically included with every move at no additional charge. Reimbursement is based on the item's weight rather than its actual value, approximately $0.60 to $0.72 per pound for most items.
• Replacement coverage with a $300 deductible — our standard option unless another option is selected. Claims are settled based on the declared value of your shipment, with the customer responsible for the first $300 of the claim.
• Full replacement coverage with no deductible — our highest level of protection. Claims are handled based on the declared value of your shipment with no deductible.

Please discuss your valuation protection options with our team prior to your move date.

8.1 Manufacturer warranties on any equipment or products vary and are detailed separately where applicable.

8.2 To the extent permitted by law, we disclaim any liability for indirect, incidental, consequential, or special damages.

8.3 We are not liable for losses arising from inaccurate information provided by the customer, or for delays caused by traffic, weather, or other circumstances beyond our control.

8.4 Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

You authorize First Due Movers and its employees to enter your premises or property for the purpose of performing moving services. We are not responsible for damages to walls, floors, or surrounding property resulting from narrow spaces or structural limitations unless due to proven negligence.

We reserve the right to refuse or terminate services if:

• Our staff faces threats, abuse, or unsafe behavior.
• Illegal, hazardous, or prohibited items are involved.
• Unsafe or unsanitary conditions are present.

In such cases, applicable charges will still apply for time and labor rendered.

11.1The content on this website is provided for informational purposes only. We strive to ensure accuracy but do not guarantee the website's content is error-free.

11.2 All content, logos, and materials on firstduemovers.com are owned by or licensed to First Due Movers. You may not copy, reproduce, or distribute any content without our written consent.

11.3 Third-Party Trademarks & Logos– Third-party names, logos, and brand marks that may appear on this website (for example, in our “How did you hear about us?” options, such as Google, Google Ads, Facebook, Instagram, Yelp, OpenAI/ChatGPT, and Anthropic/Claude) are the trademarks and property of their respective owners. These marks are used solely for identification and reference purposes to help you tell us how you found us. Their use does not imply any affiliation with, sponsorship by, or endorsement by those companies, and First Due Movers claims no ownership of them.

12.1 By providing your phone number, you agree to receive service-related text messages and calls from First Due Movers about your quote request, booking, and account. These communications may include, but are not limited to:

• Quote and booking confirmations
• Scheduling and appointment reminders
• Project and status updates
• Responses to your questions or requests

We do not send marketing or promotional text messages.

12.2 Message Frequency– Message frequency varies based on your interaction with us and the nature of the service.

12.3 Message and Data Rates– Standard message and data rates may apply depending on your mobile carrier and service plan.

12.4 Opt-Out Instructions– You can opt out of receiving messages at any time by replying STOP to any message we send. Upon opting out, you will receive a final confirmation message, and no further messages will be sent unless you opt in again.

12.5 Customer Support– If you need assistance, text HELP to the number that messaged you, or contact us at (206) 755-6053.

12.6 Privacy– We value your privacy. Your phone number and information will only be used for the purposes outlined above. For more information on how we handle your data, please review our privacy policy.

12.7 Canadian Recipients (CASL)– If you are located in Canada, these messages are sent by First Due Movers, 8126 304th Ave SE, Preston, WA 98050, only after you provide express consent by opting in. Every message identifies First Due Movers as the sender, and you may withdraw consent at any time by replying STOP; we will honor your unsubscribe request without delay.

13.1 Our collection and use of personal data are governed by our Privacy Policy, which can be found here.

You agree to use this website only for lawful purposes and in a manner that does not interfere with or disrupt the operation, security, or functionality of the website or the use of the website by others. You shall not attempt to gain unauthorized access to any portion of the website, its servers, or related systems, introduce malicious code, or otherwise engage in any activity that could damage, disable, overburden, or impair the website or Company's operations.

Except as expressly authorized in writing by Company, you may not use any robot, spider, scraper, crawler, data mining tool, artificial intelligence system, automated script, or similar technology to access, monitor, copy, extract, index, or collect information from this website. You may not use the website or its content for the purpose of training machine learning or artificial intelligence models without Company's prior written consent.

Company may modify, suspend, discontinue, or restrict access to all or any portion of the website at any time, with or without notice. Company shall not be liable for any interruption, unavailability, or discontinuance of the website or any feature or functionality thereof.

The website may contain links to third-party websites or services for your convenience. Company does not control, endorse, or assume responsibility for the content, privacy practices, products, or services of any third-party website. Accessing any third-party website is at your own risk and subject to the terms and policies of that third party.

The website and all information, content, and materials made available through it are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Company disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation of the website. Information presented on the website is for general informational purposes only and does not constitute a binding quotation, estimate, or contract unless confirmed in writing by Company.

By using the website or communicating with Company electronically, you consent to receive communications from Company electronically, including by email, text message (where you have provided the appropriate consent), or through the website. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

20.1 These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in King County, Washington.

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be enforced to the maximum extent permitted by applicable law.

Company's failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision, nor shall any waiver be deemed a continuing waiver unless expressly made in writing.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Company regarding your use of the website. These Terms do not replace or modify any written estimate, bill of lading, tariff, moving contract, invoice, or other agreement governing moving or related services. In the event of any conflict between these Terms and a written agreement governing moving services, the written agreement shall control.

24.1Company may revise these Terms from time to time by posting an ‘Updated Version’ on this website. Unless otherwise stated, any revisions will become effective upon posting and will apply only to your use of the website after the effective date. Revisions will not modify or affect the terms of any written estimate, bill of lading, moving contract, invoice, or other agreement executed before the effective date of the revised Terms.

If you have questions or concerns about these Terms, please contact us:

Thank you for choosing First Due Movers for your moving needs!